Lesso TalkWorkB2
Angry client — missed deadline
A client is furious about a missed delivery date. Apologize without over-promising, explain cause, and propose a recovery plan.
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A client is furious about a missed delivery date. Apologize without over-promising, explain cause, and propose a recovery plan.
What you will practice
Focus on professional English: clear updates, formal tone when needed, and confident delivery.
- We lost a day of sales because of your delay.
- I need honesty — what broke and when will it actually ship?
- Don't give me marketing talk; give me a date I can trust.
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